How to Join Your Company

There are two ways to join your company's account. We strongly recommend the first method, as it grants you immediate access.

Method 1 (Recommended): Have Your Company Add You 

  1. Contact your company’s primary contact and ask them to add you as a member via the ADD/EDIT MEMBERS block in the Exhibitor Dashboard.
  2. When the primary contact adds you as a member of the company, you will have instant access. You will also receive an automated confirmation email from Events IdP (noreply@personifyauth.com). 
⚠️Need to change the Primary Contact? If the previous primary contact is no longer with your organization, please contact:
Dana Olson / +1-856-302-0893
Method 2: Request to Join Your Company
  1. Use the Company Lookup search bar (below) to find and select your organization.
  2. Click Join Organization. 
  3. You will see a 'Pending Approval' notice on your screen. An approval request will be sent to your company's primary contact from [admin@smallworldlabs.com]  with the event/year in subject line. Until your request is approved by your organization's primary contact, you will not be able to access the company's account information or the Exhibitor Dashboard.
  4. Once your organization's primary contact receives the email and approves, you will receive an email confirmation from Events IdP [noreply@personifyauth.com]. Be sure to check spam/junk filters and folders. 
If you are an Exhibitor Appointed Contractor (EAC) managing multiple clients who are exhibiting at this conference, you can centralize all your access for maximum efficiency.
  1. Request Access: You must individually request to be added as a member to each of your client's exhibitor accounts (see instructions above).
  2. Toggle Between Accounts: Once your requests are approved, you can easily manage all exhibits from a single login. Look for the Manage a Different Exhibit button, located in the top right corner in the Exhibitor Dashboard..